Heart by TAG international Co., Ltd. (Representative: Masahiro Taguchi), which operates “KOS HOTEL & RESTAURANT” (hereinafter “we” or “us”), handles personal information entrusted to us by our guests in accordance with the following policy.
Name: Heart by TAG international Co., Ltd.
Representative: Masahiro Taguchi
Property: KOS HOTEL & RESTAURANT
Address: 1911 Nagahama, Fujikawaguchiko-cho, Minamitsuru-gun, Yamanashi 401-0331, Japan
Contact: +81-555-75-0437
We collect personal information through appropriate means. When you make a reservation or stay with us, we may collect your name, address, phone number, email address, reservation details, and payment information, as well as items required by the Hotel Business Act to be recorded in our guest register (occupation, and for guests without Japanese nationality, nationality and passport number, etc.).
Except where required by law, we collect and use personal information only for the following purposes.
Except where required by law, we do not disclose personal information we hold to any third party without your prior consent. However, we may provide such information, to the extent necessary, to our reservation system and payment processing providers as outsourced business partners for the purpose of handling reservations and payments.
We take necessary and appropriate measures to prevent unauthorized access, leakage, loss, or damage to the personal information we hold, and we supervise our employees and outsourced business partners accordingly.
In accordance with applicable law, we will respond to requests from data subjects to disclose, correct, or otherwise handle personal information we hold. If you wish to make such a request, please contact us using the details above.
We comply with all laws, regulations, and other relevant norms concerning personal information.
We continuously improve our personal information protection practices to ensure they are properly implemented.
Established: August 7, 2026
Heart by TAG international Co., Ltd.
KOS HOTEL & RESTAURANT